WELCOME TO MY PORTFOLIO
Hello, my name is Ralph Bernard Serrano
I'm a
With over 13 years of experience, I excel in project management and technical support. I am dedicated to helping clients streamline their workflows and achieve their goals. As I continue to enhance my expertise in web development and video editing, I embrace new challenges that drive my growth. Outside of my professional pursuits, I find inspiration in freediving—a sport that fosters focus, resilience, and a deep connection with the underwater world.
Download My CV
About Me
I'm Ralph Bernard Serrano -
As a detail-oriented and organized virtual assistant with a background in AutoCAD design, web design, web development, and video editing, I help businesses and entrepreneurs achieve their goals by providing high-quality support. With expertise in web management, social media management, email management, and content creation, I am passionate about helping clients grow their online presence and succeed in a competitive market.
With a background in business ownership and administration, I have honed my customer service skills, developed strong project management skills, and gained valuable insights into what it takes to run a successful business. As an AutoCAD Designer and Office Administrator, I have a keen eye for detail and a strong work ethic.
In 2024, I completed an Executive Assistant Apprenticeship Program and a Masterclass in Virtual Assistance at Surge Freelancing Marketplace, earning a Gold Certificate of Completion. I am committed to continuous learning and professional development, and I am excited to bring my skills and experience to new clients.
When I'm not working, I enjoy freediving, a sport that requires focus, discipline, and resilience. I believe that these qualities are essential for success in any field, and I bring them into my work as a virtual assistant. I am dedicated to providing exceptional support to my clients, and I am passionate about helping them achieve their goals. If you're looking for a virtual assistant who can help you succeed, I'm the right person for the job.
Birthday: 18 June 1987
Age:
FB Page: www.fb.com/va.ralphbserrano
Email: ralph.b.serrano@gmail.com
LinkedIn: linkedin.com/in/ralphbserrano
Phone: +63 995 846 2469
City: Muntinlupa
Freelance: Available
AutoCAD Design & Business Administration
Proficient in AutoCAD drafting and office management, streamlining processes and ensuring operational efficiency.
95%Web Design & Development
Experienced in creating responsive websites with HTML, CSS, and JavaScript, delivering user-centric digital solutions.
80%Video Editing
Skilled in using tools like DaVinci Resolve to produce engaging video content and visual designs for various platforms.
75%Project Management Tools
Proficient in Asana, ClickUp, and Trello to coordinate tasks, manage timelines, and enhance team collaboration.
65%Education
2024
Masterclass Virtual Assistant Course
Surge Freelancing Marketplace
Earned a Gold Certificate of Completion and gained essential skills for virtual assistance.
2012 - 2013
Advance Diploma in Gaming and Animation
Technology
Informatics College Northgate
Gained a solid foundation in game design principles, animation techniques, and digital media production.
2004 - 2005
Bachelor of Science in Electronics and
Communications Engineering
Mapúa Institute of Technology
Developed a comprehensive understanding of electronic systems, telecommunications, and circuit design.
Experience
2024
Executive Assistant Apprenticeship
Program
Surge Freelancing Marketplace
Completed an intensive program focused on developing essential skills for virtual assistance.
2011 - 2020
AutoCAD Designer & Office Administrator
JBY Industrial Supply and Services
Managed multiple AutoCAD design projects and streamlined workflows, achieving a 25% increase in operational efficiency.
2007 - 2011
Owner
REHUB Internet Café
Oversaw daily operations, ensuring exceptional customer service and satisfaction.
Tools I'm Familiar With
Design Tools
Web Development
Video Editing
Project Management
Communication
Office and Data Management
Customer Management
Social Media Management
Services
Web Design
I create visually appealing, responsive, and user-friendly websites that enhance user experience.
Web Development
I develop functional websites with HTML, CSS, and JavaScript, ensuring seamless performance and design consistency.
Video Editing
I produce engaging video content using tools like DaVinci Resolve, delivering polished results for various media platforms.
Virtual Assistance
I provide administrative support, including scheduling, email management, and client coordination for efficient operations.
Social Media Management
I help businesses build their online presence by managing social media accounts and creating engaging content.
Project Management
I streamline workflows and coordinate teams using tools like Asana and ClickUp to achieve project goals efficiently.
Portfolio
My Recent Projects:
My Professional Certificates
My Achievements and Certifications
My Mockup Projects
My Projects
Contact Me
Do You Have Any Questions?
I'M AT YOUR SERVICE
Office
Muntinlupa, Philippines